Everything! I called the owner the day before arrival to inform her of our arrival time. We arrived at the cottage, found the key, went in and the first thing we see is a home made cake waiting for us. The lady had also been in and put the heating on for us arriving. The cottage was lovely, extremely well equipped with everything you need, right down to soap powder. There's a welcome pack in the cottage that is just excellent, tells you where you can eat, visit, shop, even has numbers for takeaways. We had a lovely stay here, so much so, we didn't want to leave. We had breakfast in the main house on our last day. Lilac Cottage, is just lovely and the owner is very friendly without being intrusive. She actually couldn't do anything more to make a stay at the cottage any better! We'll be back for sure.