We stayed here over Christmas 2014. Chosen via Sykes Website.
At Christmas we expect to pay a premium price and at £1500 had certain expectations which were not met.
This property was sold as having a ground floor bedroom, parking for 2 cars off road, well equipped kitchen. These were not the case. There was a sofa bed in the lounge, the parking was a small tight drive with enough space for one car, basic kitchen equipment eg no cafetière, mismatched glasses and crockery, no electric gadgets except a 2 slot toaster and kettle. This is what I call basic and adequate.
No key for the back door, so if you did park at the back on the drive you had to walk around the whole block to get to the front....whilst not a huge problem...not ideal.
The cleanliness of the property was not up to standard. Lipstick on glasses, Crumbs on the table on arrival, oven needed cleaning before use, mould around window frames from condensation, stains on bed linen (though I could smell they were clean and washed) . Low quality towels, sofa, was lumpy as if springs had gone, decor neeced a refresh.
It had a bedsit/hostel feel not conducive to a cosy family Christmas.
Very much disappointed in comparison to many other properties we've stayed in over Christmas period....one Christmas tree with no lights, some cheap biscuits and wine. At £1500 for this week I could not see the value added at all.
Sykes are offering mediation between us and the owner...I'm disappointed at this as I booked with Sykes not the owner..
If you are a group of outdoor enthusiasts after a base, this is ideal...hot showers, warm heating and a basic quality which won't matter if you dump your wet gear around.., for £500-600 I would be happy.
We were with a family and a disabled person, and we expected much more.
Feeling let down I'm afraid.