First impressions were very good, great location with sea views, warm, clean, then the noise came about 10pm on the first night, we could not sleep so went to the hotel run by the owner to sort it out. This property should not be rented out as a holiday home as it's not been converted properly and the owner has already been informed by Sykes to sort it out but nothing has been done, 25% of the visitors book have commented on the noise. There is no consideration for the guest at all when the owner put the vacuum on it sounded like a train and this was after we complained, we did book for September but have cancelled. If you are expecting a quiet relaxing break this May not be for you. No sound proofing with laminate floors above. Stairs in the owners side are directly next to the bedrooms, creaking stairs add to the issue. A door adjoining the owners side and the annex is just a door, not sound proofed and conversations can clearly be heard. When mobile phones ring upstairs they can clearly be heard followed by the muffle of conversation noise. The owner first dismissed they were aware of the noise until they were made aware 25% of visitors had already commented and Sykes had fed back noise complaints to the owner. This property is fully booked out due to its advertising, Sykes in no capacity made us aware of noise problems. We are not noise adverse as stated by the owner, just not prepared to pay good money for a well earned break in a house which has yet to be converted for fit for purpose needs. The owner is a hotelier and should know better. The double mattress was soft and offered no support although the single beds were very comfortable.