Toilet was broken upon arrival, Smell of oil from faulty boiler. The cleanliness of the cottage was appalling, The settees were covered in dirt and hairs, Dirty and rusty pans covered in grease, The utensils still had potato etc stuck to them, Cups, Shelves Etc were filthy, The summer quilt that was on the beds had hairs and pubic hairs all over them. The winter quilts Were thrown on the floor in the wardrobes with pillows which were covered in yellow stains. Cupboard under the stairs had dirty mop resting on other bedding. Also the 4* Visit England Certificate In the property was false it was for a property in Kent.