The owners were very helpful, we were met on arrival and given a tour of the property, where everything was and asked to call if any problems. They left us a welcome pack, this was really appreciated, and one for our dog with ample towels in case she needed drying off. They had decorated the cottage for Christmas, another nice touch. Overall our stay was brilliant so much so we have already booked this cottage for 5 night after Christmas 2016 through to the New Year. We would highly recommend this cottage.