Booked this property for an engagement holiday for myself and partner. We haven't been on holiday in well over a year due to work commitments.
We searched for an isolated, dog friendly property. This came up.
On arrival,it was obvious that the area was rural,but the property wasn't isolated. There was a property next door (but detached). It is in fact the owners who live next door.
The property itself is stunning, smart finish and lovely views.
However, the property was clearly not cleaned prior to our arrival.
We found pubic hairs scattered around the toilet, bath and basin. There was also faeces in the toilet pan, but no cleaning products in the property.
On closer inspection, the mattress protector was covered in pubic hair. Our feet were left black after walking bare foot.
The property had clearly not been cleaned for sometime as there was deep seeded dirt everywhere. The property folder mentions leaving the property as you find it. This can only let me assume that the owners are relying on guests to clean after themselves.
We left on the second morning. I wanted to leave on the first day after our outing to llanberris, but ice and bad weather meant we had to stay the second night.
I have complained to sykes and since received a full refund. I'm sure the property cleaner would have been informed, and this problem rectified for future guests. I dont like calling people out, but unfortunately
this completely ruined our holiday, and i wouldn't anyone else to suffer the same fate.